Practitioner-led OTA strategy for tour and attraction operators

Commission structures, platform comparisons, and the numbers on Viator, GetYourGuide, Klook, and the booking software that connects them. Not affiliate marketing dressed up as advice.

Free tools: OTA commission calculator · OTA listing audit · Which OTA should I list on?

New to OTAs? Start here

Four guides, in order, that cover what most operators need before signing a contract.

OTA commission models for tour operators

Step 1 · The basics

OTA Commission Models: What You’re Actually Paying

How commission, net rates and merchant models work, in plain English.

OTA commission rates compared

Step 2 · Benchmarks

OTA Commission Rates Compared (2026)

What Viator, GetYourGuide, Klook and the rest actually charge.

Viator vs GetYourGuide

Step 3 · Pick your platforms

Viator vs GetYourGuide: What Operators Need to Know

The two biggest OTAs side by side, and which suits your product.

OTA distribution strategy for attraction operators

Step 4 · Build the mix

OTA Distribution Strategy for Attraction Operators

How to choose channels and stop OTAs eating your direct sales.

Free tools

Choose your platforms, check your numbers and your listing

Three free tools built from the same rules and rates as our guides. No sign-up, and nothing you enter leaves your browser.

OTA commission calculator

See what you keep per booking on Viator, GetYourGuide, Klook, Civitatis and four more, plus the date each one pays you.

€60 on Viator (25%)€45.00
€60 on GetYourGuide (30%)€42.00
Open the calculator →

OTA listing audit

Check a Viator or GetYourGuide listing against each platform’s rules and get your fixes in order of impact.

UrgentTurn on “Bad weather” in product setup
HighReplace the first photo with a wide shot of guests
Start the audit →

Which OTA should I list on?

Answer seven questions about your visitors, product and margin, and get a shortlist from nine platforms with the reasons.

StartViator: strong with US and UK visitors
StartCivitatis: built for Spanish-speaking travellers
Find my platforms →

Browse by platform

Viator GetYourGuide Klook Civitatis Booking.com Trip.com TUI Musement Airbnb Experiences

Browse by topic

Commission & pricing →

Rates, net vs gross, margin, contracts, payment terms and negotiation.

Channel management & booking software →

Channel managers, Bokun, FareHarbor, Rezdy and the alternatives.

Distribution strategy →

Choosing your channel mix, including travel trade vs OTA.

Listing optimisation →

Ranking algorithms and listings that convert.

Reviews →

Managing reviews and replies that don’t read like templates.

Performance & cancellations →

Measuring OTA performance and handling cancellations.

More recent guides